Delta Air Lines Has Good Customer Service

Just want to send a blogosphere shout-out to my friends at DAL. My car service totally screwed me this morning and I missed my flight. The ladies at the Delta counter, despite packed flights, gave me a confirmed business class seat on a late flight and then a standby spot for an earlier flight. That means if I don't make the standby cutoff on the earlier flight, I get a guaranteed business class seat on the second one. For no charge.